VOSN SHIPPING & DELIVERY 

During sale events we experience a high number of orders, please allow up to 2-3 days for our team to dispatch. Shipping estimates remain the same as advertised.

 

SHIPPING SERVICES - AUSTRALIA

SERVICES	ESTIMATED DELIVERY	COST	ORDERS OVER $300 ORDERS
Same Day Courier Service (Sydney Metro)	Same Day	Calculated at checkout
Express Shipping (Metro Areas)	Overnight	$10	FREE SHIPPING
Express Shipping (Rural Areas)	3-5 Business Days	$10	FREE SHIPPING

 

SHIPPING SERVICES – INTERNATIONAL

SERVICES	ESTIMATED DELIVERY	COST
New Zealand Express Shipping	2-4 Business Days	$20
United States of America Express Shipping	3-5 Business Days	$35
Rest of World Express Shipping	3-5 Business Days	$40

 

PROCESSING TIME
Orders placed before 12pm AEST Monday – Friday (Sydney, Australia) will be shipped same day.

Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect.

Please note that once your order is on its way, we are unable to change the shipping address.

 

POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe. 

 

TRACKING YOUR ORDER
You can track your order via email notification sent by our third-party provider Shippit. If you do not receive your tracking details, please contact our team directly.

 

SHIPPING RESTRICTIONS
Due to postal restrictions, SIR does not ship to the following countries:

Korea
Algeria
Iran
Pakistan
Syria
Russia

 

DUTIES & TAXES
All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.

SIR reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid. 

 

GIFT WRAPPING & MESSAGE
All SIR packages are gift wrapped with tissue paper, SIR sticker and box. If you wish to include a personal note, please email info@sirthelabel.com immediately after placing your order.